Thursday, February 24, 2005
Outsourcing
Interesting article here.
Imagine being in a vehicle accident in the middle of the night in a small Minnesota town. You are taken to a hospital whose resources are not suited to analyze your injuries. You need a radiologist and that hospital cannot afford to have one on call at 2 a.m. Luckily, they are able to send your X rays to someone overseas who is on call for that very purpose. They are board certified for Minnesota, look at your injuries, and make the necessary medical recommendations. This is the 24-hour way of doing business and providing service that Subramani envisions with outsourcing.
This is how my hospital handles after hours emergency radiological reports now. Before we had this, much of our diagnoses were made with educated guesses by non-radiologically trained clinicians. Sometimes things were missed, which affected quality.
I know there are downsides to Outsourcing, as reflected in these numbers: Forrester Research estimates that the current number (of outsourced jobs) ranges anywhere from 12,000 to 20,000 jobs a month. However, there should be some discernment made between what is helpful or harmful outsourcing.
|
Imagine being in a vehicle accident in the middle of the night in a small Minnesota town. You are taken to a hospital whose resources are not suited to analyze your injuries. You need a radiologist and that hospital cannot afford to have one on call at 2 a.m. Luckily, they are able to send your X rays to someone overseas who is on call for that very purpose. They are board certified for Minnesota, look at your injuries, and make the necessary medical recommendations. This is the 24-hour way of doing business and providing service that Subramani envisions with outsourcing.
This is how my hospital handles after hours emergency radiological reports now. Before we had this, much of our diagnoses were made with educated guesses by non-radiologically trained clinicians. Sometimes things were missed, which affected quality.
I know there are downsides to Outsourcing, as reflected in these numbers: Forrester Research estimates that the current number (of outsourced jobs) ranges anywhere from 12,000 to 20,000 jobs a month. However, there should be some discernment made between what is helpful or harmful outsourcing.